.concierge-root{--concierge-bg:#f2efe8;--concierge-ink:#151513;position:fixed;right:clamp(16px,2.4vw,34px);bottom:clamp(16px,2.4vw,30px);z-index:80;font-family:var(--sans);color:var(--concierge-ink);transition:bottom .28s ease}
.concierge-root.footer-visible{bottom:clamp(80px,9vw,118px)}
.concierge-launcher{display:flex;align-items:center;gap:10px;min-height:45px;padding:0 15px;border:1px solid rgba(255,255,255,.18);border-radius:999px;background:rgba(21,21,19,.94);color:#f2efe8;box-shadow:0 14px 40px rgba(0,0,0,.22);cursor:pointer;transition:transform .2s ease,background .2s ease,border-color .2s ease}
.concierge-launcher:hover{transform:translateY(-2px);background:#20201e;border-color:rgba(201,118,80,.6)}.concierge-launcher:focus-visible,.concierge-panel button:focus-visible,.concierge-panel input:focus-visible,.concierge-panel textarea:focus-visible,.concierge-panel select:focus-visible,.concierge-panel a:focus-visible{outline:2px solid var(--accent);outline-offset:3px}
.concierge-launcher svg{width:16px;height:16px;color:var(--accent)}.concierge-launcher span{font:500 8px var(--mono);letter-spacing:.09em;text-transform:uppercase}
.concierge-panel{position:absolute;right:0;bottom:62px;width:min(390px,calc(100vw - 32px));height:min(620px,calc(100vh - 110px));display:grid;grid-template-rows:auto 1fr auto;background:var(--concierge-bg);border:1px solid rgba(21,21,19,.16);box-shadow:0 26px 70px rgba(0,0,0,.28);transform-origin:bottom right;transition:opacity .2s ease,transform .2s ease;overflow:hidden}
.concierge-panel[hidden]{display:none}.concierge-head{display:flex;align-items:center;justify-content:space-between;padding:18px 18px 16px;border-bottom:1px solid rgba(21,21,19,.13);background:#e6e0d5}.concierge-title-wrap{display:flex;align-items:center;gap:11px}.concierge-monogram{display:grid;place-items:center;width:32px;height:32px;border-radius:50%;background:#151513;color:var(--accent);font:500 11px var(--serif)}.concierge-title{display:block;font:500 13px var(--sans)}.concierge-status{display:flex;align-items:center;gap:6px;margin-top:3px;color:#736f67;font:8px var(--mono);letter-spacing:.08em;text-transform:uppercase}.concierge-status:before{content:"";width:5px;height:5px;border-radius:50%;background:var(--accent)}
.concierge-close{display:grid;place-items:center;width:34px;height:34px;border:0;background:transparent;color:#393733;font-size:20px;cursor:pointer}.concierge-log{overflow-y:auto;padding:20px 17px 12px;scroll-behavior:smooth}.concierge-message{display:flex;margin:0 0 12px}.concierge-message.user{justify-content:flex-end}.concierge-bubble{max-width:88%;padding:12px 14px;font-size:12px;line-height:1.58;background:#ded8cc}.concierge-message.user .concierge-bubble{background:#20201e;color:#f2efe8}.concierge-bubble p{margin:0}.concierge-bubble p+p{margin-top:8px}.concierge-bubble a{text-decoration:underline;text-underline-offset:3px}.concierge-meta{display:block;margin-top:7px;color:#817d74;font:8px var(--mono);text-transform:uppercase;letter-spacing:.06em}
.concierge-options{display:flex;flex-wrap:wrap;gap:7px;margin:2px 0 16px}.concierge-option{padding:8px 10px;border:1px solid rgba(21,21,19,.22);border-radius:999px;background:transparent;color:#383631;font:500 9px var(--mono);cursor:pointer}.concierge-option:hover{border-color:var(--accent);color:var(--accent)}
.concierge-composer{padding:12px 14px 14px;border-top:1px solid rgba(21,21,19,.13);background:#ebe6dc}.concierge-input-row{display:grid;grid-template-columns:1fr auto;gap:8px;align-items:end}.concierge-input{width:100%;min-height:42px;max-height:100px;resize:none;border:1px solid rgba(21,21,19,.2);border-radius:0;background:#f6f3ed;color:#151513;padding:11px 12px;font-size:12px;line-height:1.45}.concierge-send{width:42px;height:42px;border:0;background:var(--accent);color:white;cursor:pointer;font-size:16px}.concierge-composer-note{margin:8px 0 0;color:#817d74;font:8px/1.45 var(--mono)}
.concierge-review{margin:4px 0 16px;padding:14px;border:1px solid rgba(21,21,19,.18);background:#e8e2d8}.concierge-review dl{display:grid;grid-template-columns:85px 1fr;gap:7px;margin:0 0 14px;font-size:10px;line-height:1.45}.concierge-review dt{color:#777269}.concierge-review dd{margin:0;overflow-wrap:anywhere}.concierge-consent{display:grid;grid-template-columns:auto 1fr;gap:8px;align-items:start;font-size:10px;line-height:1.5}.concierge-consent input{margin-top:2px;accent-color:var(--accent)}.concierge-submit{width:100%;min-height:40px;margin-top:11px;border:0;background:#151513;color:#f2efe8;font:500 9px var(--mono);letter-spacing:.08em;text-transform:uppercase;cursor:pointer}.concierge-submit:disabled{opacity:.45;cursor:not-allowed}.concierge-honeypot{position:absolute!important;left:-9999px!important;width:1px!important;height:1px!important;overflow:hidden!important}
.concierge-fallbacks{display:flex;gap:12px;margin-top:9px}.concierge-fallbacks a{color:#5f5b54;font:500 8px var(--mono);letter-spacing:.06em;text-transform:uppercase;text-decoration:underline;text-underline-offset:3px}.concierge-disabled-note{margin:8px 0 0;padding:9px;background:#e0d9ce;color:#6a655d;font-size:9px;line-height:1.5}
@media(max-width:560px){.concierge-root{right:12px;bottom:12px}.concierge-root.footer-visible{bottom:74px}.concierge-launcher span{display:none}.concierge-launcher{width:50px;height:50px;justify-content:center;padding:0}.concierge-panel{position:fixed;inset:0;width:100%;height:100%;max-height:none;border:0}.concierge-head{padding-top:max(18px,env(safe-area-inset-top))}.concierge-composer{padding-bottom:max(14px,env(safe-area-inset-bottom))}}
@media(prefers-reduced-motion:reduce){.concierge-launcher,.concierge-panel{transition:none}.concierge-log{scroll-behavior:auto}}